Clear, careful and accountable.

Safeguarding

People’s safety comes first.

The Living Memory Project is committed to protecting adults at risk from harm and treating every person with dignity and respect. Activities will be planned with host settings, and volunteers or presenters will receive role-appropriate guidance and checks before working with participants.

To raise a concern connected with the charity, email hello@livingmemoryproject.org.uk with “Safeguarding” in the subject line. If someone is in immediate danger, call 999.

Privacy

We use only the information we need.

If you contact us, we will use the details you provide to respond and to manage the relationship you have asked us to explore. We will not sell your personal information. We will keep it only as long as reasonably necessary for the purpose for which it was provided and any legal or safeguarding obligations.

This website does not currently offer online accounts, take payments or use a contact database through an on-page form. Clicking an email link opens your own email service.

Accessibility

A site designed to be welcoming.

We aim for clear language, readable type, strong colour contrast, keyboard-friendly navigation and layouts that adapt to different screen sizes. If anything on this website is difficult to use, email us and tell us what happened, the page you were using and what would help.

Questions & concerns

Please talk to us.

We welcome feedback and take concerns seriously. Email hello@livingmemoryproject.org.uk with enough detail for us to understand what happened and how we can respond.

Information last reviewed: September 2026. Formal policies and governance documents will be published here as the charity develops.